We receive your brief and schedule a call. We work with you to understand your requirements, navigate your budget and shape up what can be achieved. Depending on your requirements, we’ll continue to regularly check in with you, presenting ideas and covering all the details that are important in order for us to deliver an elevated body of exciting visuals. We won’t miss a beat, so if you’re new to this, know that you can lean on our experience to deliver a seamless process and end result.

We tailor our services entirely to each individual client. The number of people dedicated to realising your end result will depend on your requirements and the scope of work that is required to deliver the best outcome possible. This might be one person, a team of six, or a small collective of movers and shapers. Details such as this will be discussed in our quoting process and the scope of work available to you will depend on your budget.

We communicate via emails, video call and phone calls. We like to receive briefs and creative decks by email so that we have a continuous point of reference. Depending on the scale of the project, you might receive daily or weekly check ins, queries and updates from us. How regularly we check in will be determined by your requirements and your budget. To help manage expectation, we’ll outline our planned frequency of communication in our quoting process. Where necessary, site visits will be arranged and if required, a face to face meeting too.

All of our services are entirely bespoke. We’ve narrowed down our types of service and advised ‘prices from’ as a guideline. With years of experience, we know what it takes to deliver the quality of work that we pride ourselves on. We believe in paying our team fairly and don’t support undercutting in the industry. We’re a team of skilled creatives and professionals and our prices reflect this. We’ll always work with you to deliver the best outcome to suit your budget.

Once we have agreed on the nitty gritty details of your project and your initial quote has been signed off, we’ll send you an invoice for 50% deposit. Your deposit payment will secure our services and work will begin as soon as it is received. Upon delivery of your visuals, you will be sent a final invoice via Quickbooks which will have a 10 day payment terms deadline. This can be paid by card or bank transfer.

We really hope that that won’t happen! We collaborate with you for the entirety of your project, checking in and acquiring sign offs every step of the way. We communicate and request feedback throughout the whole process to eradicate any uncertainty about what is going to be delivered as the end result. We’re confident in our process and If it occurs that you don’t like the end result, we’ll have conversations about what has happened and how we can overcome what has occurred.

We’ll work with you to establish a realistic timeline based on producing your project. The start date will depend on our availability, your sign off and what is required from us to realise the end result. It’s a good idea to consider details such as delivery of new packaging if you’re rebranding, samples, mock ups, test shoots, prop making and sourcing. Projects can take a week to realise or 6 weeks. We’ll always work with you to navigate your timeline. We’ll start working once our contract has been signed and the initial deposit payment has been received.

The breadth of our deliverables is vast. We have an onsite workshop, prop room and studio. Direct relationships with stylists, makers, digi support, make up artists and models. We can produce projects from start to finish, design and make sets and realise elevated visuals all inhouse. If the scale of work is too big for our workshop and studio, we have connections across the UK that will enable us to deliver on a whole new level! Being able to oversee all of these details in house enables us to deliver a seamless experience from end to end, we don’t miss any details and we’re able to manage what might otherwise cause unexpected delays and setbacks.

We’ll deliver your retouched, final images via WeTransfer in JPEG and TIFF format. If you require an alternative format, please let us know and we can discuss options. We do not share RAW files unless otherwise agreed prior to the project beginning.

Ideally you will provide us with a visual brief that explains what you are trying to achieve, what your problem areas are, who your demographic is, the number of SKU’s in your range, your budget and a brief description of what you’re looking to achieve over what timeline.

We’re looking to work with brands who are ready to engage in a collaborative process, have an exciting challenge for us to overcome and are ready to trust our experience and breadth of skills to deliver a whole end to end service from concept through to image.

We live in a world of stuff, things, items. Naturally, our work supports consumerism, but we have a responsibility to be conscious about how we operate in this space. We seek companies that are designing mindfully, treading carefully and creating consciously. We have a part to play in how we consume and how we encourage others to consume. We’re committed to delivering projects that acknowledge our impact on both the environment and people and will always lean with favour towards projects and brands that share this mindset. We’re  keen on good humans too, you can rest assured that you’ll find a welcoming team of rational, fair and respectful troopers under the Veega Studio umbrella (we’re fun too, usually at 3pm).